PlantThis
Account and data deletion
PlantThis is provided by StarryAI.
Enter the email address already linked to your PlantThis account. After you enter the verification code sent to that address, your account and associated data will be permanently deleted immediately. You do not need to contact support, create another account, or add a password.
Delete your account
If belongs to an existing account, a verification code has been sent. Check your inbox and spam folder.
Account deleted
Your PlantThis account and associated data have been permanently deleted. You may now close this page.
您的 PlantThis 账号及相关数据已被永久删除。现在可以关闭此页面。
Security: PlantThis only asks for the verification code on this page. Never send your password, code, or payment-card information to anyone by email.
Data deleted
After the email code is verified, deletion includes:
- Your PlantThis authentication account and profile.
- Plant photos and thumbnails uploaded by your account.
- Plant-identification results and your saved plant collection.
- Usage records and subscription-entitlement data linked to your account.
Data that may be retained
We may retain the minimum transaction records required for legal, accounting, security, or fraud-prevention obligations for the period required by applicable law. Deletion-request correspondence may be kept for up to 90 days after completion. Apple and Google keep purchase records under their own policies.
Deleting your PlantThis account does not automatically cancel an active App Store or Google Play subscription. You can manage an App Store subscription at Apple subscriptions or cancel through Google Play. Subscription cancellation is not required before deleting the account.
简体中文
删除账号和相关数据
在上方输入已经关联到 PlantThis 账号的邮箱,然后输入收到的验证码,即可提交永久删除账号和相关数据的请求。 无需联系客服、创建额外账号或设置新密码。切勿通过邮件向任何人发送密码、验证码或银行卡信息。
删除被受理后,账号访问会关闭,个人资料、上传的植物图片、识别结果、植物收藏和使用记录将进入删除流程。绑定 Apple 登录的账号还需完成 Apple 授权撤销。 法律、会计、安全或反欺诈义务要求的最少交易记录可能在法定期限内保留;Apple 和 Google 会按照各自政策保留购买记录。
删除账号不会自动取消 App Store 或 Google Play 订阅,但取消订阅不是删除账号的前置条件。